Refund policy

REFUND & RETURN POLICY

At Teckflip, customer satisfaction is our top priority. We want to ensure you have a seamless shopping experience with us.

7-DAY RETURN POLICY
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

RETURN ELIGIBILITY
To be eligible for a return, your item must meet the following criteria:
- It must be in the same condition that you received it (unworn, unused, and undamaged).
- It must include all original tags and original packaging.
- You will need the receipt or proof of purchase.

HOW TO START A RETURN
To initiate a return, please contact us at teckflip.shop@gmail.com.
- Pickup: If your return request is approved, the shipment will be picked up from your address within 48 hours.
- Processing: The refund will be processed within 24 hours after the pickup is confirmed.

For any return-related questions, you can always reach out to us at teckflip.shop@gmail.com.

DAMAGES AND ISSUES
Please inspect your order upon receiving it. Contact us immediately at teckflip.shop@gmail.com if:
- The item is defective or damaged.
- You received the wrong item.

We take great care in packing every order to ensure it reaches you safely. However, if transit damage occurs, rest assured that our team will evaluate the issue and resolve it for you promptly.

EXCHANGES
The fastest way to get the item you want is to return the item you have. Once your return is accepted, you can make a separate purchase for the new item.

REFUNDS
Once your return shipment is picked up and verified:
- Prepaid Orders: An immediate refund will be initiated within 24 hours, and the amount will be credited back to your original payment method.
- Cash on Delivery (COD) Orders: Customers are required to provide valid bank account details, UPI ID, UPI phone number, or a UPI QR code to receive the refund.

If more than 3 business days have passed since your return was approved and you haven't received your refund, please contact us at teckflip.shop@gmail.com.